Premium Research Peptides for Scientific Excellence

At Bio-Tides, we are committed to advancing scientific research by providing the highest quality research peptides to laboratories, universities, and research institutions across the United States.

Our Mission

We believe that groundbreaking research requires exceptional materials. That's why we've dedicated ourselves to sourcing and delivering pharmaceutical-grade peptides that meet the rigorous standards of modern scientific inquiry.

Quality Commitment

Every product in our catalog undergoes comprehensive third-party testing to verify purity, composition, and quality. We maintain strict quality control protocols throughout our supply chain to ensure researchers receive only the finest materials for their work.

Research-Focused

Our peptides are manufactured exclusively for laboratory research purposes. We work closely with the research community to understand their needs and continuously expand our product offerings to support cutting-edge scientific exploration.

Customer Service Excellence

We pride ourselves on providing exceptional customer service to the research community. Our knowledgeable team is here to assist with product selection, documentation, and any questions you may have about our peptides.

1. Acceptance of Terms

By accessing and placing an order with Bio-Tides, you confirm that you are in agreement with and bound by the terms and conditions contained herein. If you do not agree to these terms, you must not use this website or purchase our products.

2. Age Verification

You must be at least 18 years of age to purchase from Bio-Tides. By placing an order, you confirm that you meet this age requirement.

3. Product Usage

All peptides and research products are sold exclusively for in vitro research and laboratory applications. Customers certify they are qualified researchers affiliated with legitimate research institutions or laboratories. These products are not for human or animal consumption.

4. Order Acceptance

All orders are subject to acceptance by Bio-Tides. We reserve the right to refuse or cancel any order at our discretion, including orders that appear to violate these terms or applicable laws.

5. Pricing and Payment

All prices are in USD and are subject to change without notice. Payment must be received in full before orders are processed. We accept major credit cards and other approved payment methods.

6. Shipping

We currently ship only within the United States. Delivery times are estimates and not guaranteed. Bio-Tides is not responsible for delays caused by shipping carriers or customs.

7. Liability Limitations and Waiver

8. Mandatory Arbitration and Class Action Waiver

Any dispute, controversy, or claim arising out of or relating to these Terms, your purchase, or use of Bio-Tides products shall be resolved exclusively through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. You and Bio-Tides agree to waive the right to a trial by jury and to participate in class actions or class arbitrations. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bio-Tides and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from your violation of these Terms or misuse of our products.

10. Compliance

Customers are responsible for ensuring their use of our products complies with all applicable local, state, and federal laws and regulations.

11. Modifications

Bio-Tides reserves the right to modify these terms at any time. Continued use of our website following any changes constitutes acceptance of those changes.

Last Updated: February 2026

Information We Collect

Bio-Tides collects information necessary to process your orders and improve our services:

• Personal Information: Name, email address, phone number, shipping address
• Payment Information: Processed securely through our encrypted payment processor (we do not store complete credit card numbers)
• Order Information: Products purchased, order history, preferences
• Technical Information: IP address, browser type, device information, cookies

How We Use Your Information

We use collected information for the following purposes:

• Processing and fulfilling your orders
• Communicating about your orders, shipping, and account
• Improving our products, services, and website
• Sending promotional materials (with your consent)
• Preventing fraud and maintaining security
• Complying with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Shipping carriers, payment processors, email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger, sale, or acquisition

Cookies

Our website uses cookies to enhance your experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though this may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for data transmission and secure storage systems. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Object to certain data processing activities

Email Communications

We may send you transactional emails (order confirmations, shipping updates) and promotional emails. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at biotidescustomerservice@gmail.com or through our website contact form.

Last Updated: February 2026

Processing Time

Orders are carefully processed and prepared for shipment within 7-14 business days. During peak periods, processing may take the full 14 days. We appreciate your patience as we ensure your order is handled with the utmost care.

Shipping Method

All orders are shipped via USPS (United States Postal Service). We use appropriate shipping methods to ensure products remain stable during transit, with cold packs included when necessary for temperature-sensitive items.

Shipping Costs

Shipping costs are calculated based on your location and the weight of your order. The exact shipping fee will be displayed at checkout before you complete your purchase. We strive to keep shipping costs as reasonable as possible while ensuring safe delivery.

Delivery Timeframe

Total Delivery Time: 7-14 Business Days

This timeframe includes both processing and transit time. Once your order ships, USPS delivery typically takes 2-5 business days depending on your location.

Tracking Information

You will receive a tracking number via email once your order ships. Use this number to monitor your package's progress through the USPS tracking system. If you don't receive tracking information within 14 business days, please contact us.

Shipping Address

Please ensure your shipping address is accurate and complete. We cannot be responsible for packages sent to incorrect addresses provided by the customer. Address changes must be requested within 24 hours of order placement.

PO Boxes & APO/FPO

We accept deliveries to PO Boxes and military addresses (APO/FPO/DPO). Please note that delivery to these addresses may take additional time.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at biotidescustomerservice@gmail.com. We will work with USPS to resolve the issue and ensure you receive your order.

Temperature-Sensitive Products

Peptides and temperature-sensitive products are shipped with appropriate cooling materials. Upon receipt, immediately transfer products to proper storage conditions (refrigerator or freezer as specified).

FDA Disclaimer

These statements and products have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. The information provided is for research purposes only.

Qualified Purchasers

Bio-Tides products are available only to:

• Licensed research institutions and universities
• Qualified researchers with legitimate research purposes
• Laboratory professionals conducting in vitro studies
• Individuals 18 years of age or older purchasing for lawful research purposes

Not for Human Consumption

Our peptides are chemical substances intended exclusively for research applications. They are NOT:

• Drugs, supplements, or medications
• Approved for human or animal consumption
• Intended for diagnostic or therapeutic use
• Suitable for injection, ingestion, or any other form of human administration

Customer Responsibility

By purchasing from Bio-Tides, customers certify and agree that they:

• Will use products solely for lawful research purposes
• Understand products are not for human consumption
• Are qualified to handle research chemicals safely
• Comply with all applicable local, state, and federal regulations
• Assume all responsibility for proper storage, handling, and use

Quality Assurance

While we ensure our products meet research-grade quality standards through third-party testing, customers are responsible for verifying products meet their specific research requirements and conducting their own quality control procedures.

Regulatory Compliance

Bio-Tides operates in compliance with applicable US laws and regulations governing the sale of research chemicals. Customers must ensure their purchase and use of our products complies with all relevant regulations in their jurisdiction.

Liability Waiver

Bio-Tides assumes no liability for misuse of our products. Customers assume full responsibility and liability for the storage, handling, and use of all products purchased. By completing a purchase, you agree to hold Bio-Tides harmless from any claims arising from product use.